Dashboard

The dashboard at /dashboard is where you start a new video. It shows any notice about your account, the box for your next brief, and your three most recent videos. This page walks through it top to bottom, plus the bar across the top of every page.

The top bar

From left to right:

• The CueTheScene logo, which takes you back to the dashboard.
• Your founding-member badge, if you're a founding member. It's permanent, even if you cancel and re-subscribe later.
• A render count such as "1/2 rendering", while any of your videos are rendering. The second number is how many videos your plan can have in progress at once.
• Your credit balance and a "Buy credits" button.
• Projects, Feedback and Settings, then your account menu.

On a phone, the balance, the render count, "Buy credits" and Settings fold into a menu.

Account notices

A notice shows above the brief box only when something needs you.

Emails bouncing. Our billing and render-ready emails aren't reaching you. Update your email so you don't miss a finished video or a billing problem.

Checkout success. Shows after you buy credits. The credits land in a moment. It clears on reload.

At most one money notice shows at a time, the most urgent first:

Payment failed. Your last subscription payment didn't go through. Update your payment method from the notice. On yearly billing you can also switch to monthly, which often gets past a card issuer's limit.

Subscription lapsed. Making new videos is paused. Your videos are still here. Choose a plan to start again.

Auto top-up cap. Shows when this month's auto pay-as-you-go spend passes 80 percent of your cap, and again when you hit it. "Raise my cap" lifts it. The default cap is £200, and you can change it in Settings → Billing.

Low balance. Shows when you have less than 10 percent of your plan's monthly credits left. It says how long they should last at your recent pace, and has a "Buy credits" button.

If you're a founding member and no money notice is showing, your founding-member banner sits in that spot.

Starting a video

Under the notices is the brief box: "What are we making today?" Say what you want in plain English. The more specific the better: people, decisions, era, tone. You can attach your own script, your own voiceover, a reference video or reference images, and pick a brand profile if you use them. Then press Generate video.

The pipeline takes it from there, from the outline to a finished video, and emails you when it's done. Your first video walks through every choice, and How a video gets made covers what happens after you submit.

Your projects

The dashboard shows your three most recent videos under "Recent generations". Click "View all" for the full list at All projects. "Projects" in the top bar goes there too.

All projects shows each project as a card or a row; the Grid / List toggle switches between them and your browser remembers the choice. You can search by title and filter by date (last 30 or 90 days) or by status. Twenty projects show per page.

Each project has a menu (the three dots) to open it, rename it, duplicate the brief, see project details or delete it.

Status chips:

• Drafting. A brief you started but haven't submitted.
• Generating. The pipeline is writing, voicing or finding footage. Click through, the job page shows each stage live.
• Ready to review. An older job is waiting on you. The job page says what it needs.
• Rendering. The final video is being made.
• Done. The video is ready. Download the MP4 or open the publish kit from the job page.
• Failed. Something went wrong. The job page shows what happened and lets you retry, and the credits for the job are back on your balance.
• Cancelled. You cancelled the job, and the credits for it are back on your balance.

When something looks off

Open the job from Recent generations or All projects. The job page shows each stage as it runs.

• If a job fails, the job page says what happened and lets you retry. The credits for the job are already back on your balance.
• If a stage runs much longer than usual, the job page tells you. Most slow jobs recover on their own. If the job can still be cancelled, the page offers "Cancel this job", which refunds the whole charge, and "Email us about it".

If a job stays stuck, email hello@cuethescene.com with the job link.

What's next

How a video gets made covers what the pipeline does after you submit, and what you can change once the video lands.

Editor overview covers the editor in detail.

Cheers,
Carl