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Account and sign-in

Sign-up, sign-in, settings, where account stuff lives, and how to delete your account if you ever need to.

3 min read

Sign-up, sign-in, account settings, the bits that are deliberately unsurprising so the interesting work happens elsewhere.

Signing up

Hit cuethescene.com/sign-up. Two paths: email + password, or "Continue with Google". Either works, both end at the same place.

If you go email-and-password, you'll get a verification email within about thirty seconds. Click the link, you're in. If it doesn't land within a minute, check spam, then try the resend button on the verification page. The sender is noreply@cuethescene.com.

CueTheScene is paid-only. There's no free tier and no trial. The first thing you'll see after sign-up is the plan picker, you pick a plan, payment lands, and the account is live. Founding-member pricing (30 percent off for life on every plan tier, capped at the first hundred subscribers) is offered automatically if any slots are still available when you sign up. See Plans and pricing for the breakdown.

Signing in

cuethescene.com/sign-in. Same two paths as sign-up. If you signed up with Google, sign in with Google. If you signed up with email, sign in with email. Switching paths mid-account isn't supported, the authentication provider has to match the one you used at sign-up.

Forgot password

There's a "Forgot password" link under the password field on the sign-in page. Enter your email, you'll get a reset link within a minute. The link is good for one hour. After that, request a new one.

If your account was Google-OAuth, there's no password to reset, just sign in with Google.

Where account stuff lives

Once you're signed in, your initials (or Google avatar) sit in the top-right of every page. Click them, you'll see the standard menu: sign out, plus a link into Settings.

Settings is a four-tab surface at /settings:

Account. Display name, email, time zone, delete account. Also where your ElevenLabs voice consent state lives if you've imported a custom voice (see Custom voiceover on the brief-form page).

Billing. Your active plan, credit balance, payment method, invoices, auto pay-as-you-go cap, cancel subscription. Founding-member badge if you have one.

Notifications. Which pipeline stages send you an email. Defaults are sensible (outline ready, render complete, paused for review, errors), turn off the noisy ones if you prefer to live in the dashboard.

Integrations. YouTube connection lives here. Reconnect if your OAuth token expires (it shouldn't, but it happens once in a long while). Channel-level settings (recently-used voices, niche defaults) are stored against the connected channel.

Signing out

Top-right menu, "Sign out". Your in-progress jobs keep running on the server, you don't have to be signed in for the pipeline to finish. The email notifications will fire whether or not you have a tab open.

Deleting your account

Settings → Account → Delete account. Two-step confirmation. The transient delete-stamp goes on within a second (your sessions stop being entitled), the actual GDPR Article 17 erase cascade runs as a background job and completes within twenty-four hours, removing your jobs, scripts, voiceovers, generated MP4s, and account metadata.

Published-to-YouTube videos stay on YouTube unless you delete them from YouTube too, CueTheScene doesn't have permission to remove content from your YouTube channel.

If you want a copy of your data before deleting, Settings → Account → Export my data zips up briefs, scripts, voiceovers, and the generated MP4 URLs and emails it to you. Allow up to fifteen minutes for the export.

What's next

Dashboard covers what you'll see when you sign in for the first time and what each surface on the dashboard does.

Auto vs Manual mode covers when to let the pipeline run end-to-end and when to step in.

Cheers,
Carl